Shipping policy
Shipping Policy for Candy Boxes:
Shipping Areas We ship candy boxes throughout the European Union, including Finland, Sweden, Germany, France, and other EU countries.
Delivery Times
- Finland: 2-5 business days
- Other EU countries: 5-10 business days
Delivery times start from the order processing date. Please note that delivery times may vary during peak seasons and holidays.
Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and destination. We offer free shipping on orders over €50 to Finland.
Product Handling Our candy boxes are carefully packed to ensure products arrive fresh and intact. We use protective packaging materials to minimize temperature fluctuations during transport.
Temperature-Sensitive Products Chocolate and candy products may melt in high temperatures. During warmer months, we cannot guarantee that products will not melt during transit. We recommend ordering temperature-sensitive products during cooler seasons.
Tracking You will receive a tracking code via email once your order has been shipped. You can track your package using the tracking code.
Delivery Delays If your order is delayed beyond the stated delivery time, please contact our customer service at finntreats9@gmail.com.
Customs and Taxes All shipments within the EU include VAT. Customers will not have to pay additional customs duties or taxes within the EU.